METHODS: Red Cross staff recorded demographic data, primary complaint(s), disposition, and referral data for each client health visit. Aggregate morbidity tallies of individual interactions for each 24-hour period were compiled, reported to CDC daily, and shared with local health departments for potential follow-up. At each shelter, CDC developed a sustainable method for daily reporting based on available technology, which included reporting by e-mail, text message, or fax.
RESULTS: During November 5–21, we collected aggregate morbidity data in the 21 shelters housing >30 residents overnight. Shelters reported 5,189 health services visits, which address7,101 health needs. Fifty-two percent of health needs involved acute illness, 32% follow-up care (e.g., wound care, blood pressure or blood glucose checks, and medication refills), 13% chronic illness exacerbations, and 3% injury. Within 1 week, 100% of shelters transitioned to remote reporting, with all but two using smartphones to text or e-mail pictures of forms.
CONCLUSIONS: Acute care was the most common need; chronic illness exacerbations and follow-up care were also substantial. We successfully demonstrated timely capture of standardized morbidity data by using a unique reporting method. As a result of this response, expanding and institutionalizing smartphone technology for reporting shelter surveillance data is being considered.