Key Objectives:
- Discuss challenges encountered when re-onboarding existing ELR partners
- Identify key milestones for an ELR re-onboarding process
- Distinguish between parallel validation of new and existing ELR partners
Brief Summary:
With an increasing number of partners sending ELR to public health, it is becoming necessary to re-onboard these ELR partners who are already sending production data. This may be due to changes in state reporting requirements, addition of new facilities within a sender’s organization, or significant updates to ELR vendor technology. Re-onboarding existing partners presents a unique set of challenges and opportunities from those of onboarding new partners. The Tennessee Department of Health (TDH) will discuss our experience working with a national reference laboratory on a pilot of their new reporting application while continuing to receive production data from them. Currently in production we receive a single observation per order from this partner. The pilot includes receiving multiple observations within a single order and receiving microorganism results with susceptibilities for the first time through ELR. Participants in this roundtable discussion will have the opportunity to share their own experiences re-onboarding current ELR partners and to discuss key differences between working with new and existing partners. The goal of this roundtable discussion is to elicit ways to improve the re-onboarding process in hopes of receiving higher quality ELR data from hospital and laboratory partners.